Are your customers experiencing a level of service that will result in them returning or recommending your business?
PAN’s mystery shopping services can help you deliver consistently superior customer service, and so differentiate your offering from competitors.
From café lunches to overnight hotel stays, our tailor made programmes provide an independent measure of customer service & staff interaction, cleanliness and environment, food & beverage quality, and payment procedure etc.
- Mystery Shopping visits, calls and emails
- Website mystery shopping