Know the facts about how your brand is positioned in-store, and the impact of competitor activity.
Findings enable health retailers and manufacturers to understand what is happening on the frontline line and how to boost service delivery and product performance.
We highly recommend PAN to any company seeking a partner that provides outstanding service, expertise and a detailed evaluation of customer experiences. A great company!
MC, Head of Change & Improvement Hickeys Pharmacies
We implemented a mystery shopping programme to assist our sites in evaluating our customers’ experience. The results are providing a valuable tool for assessing the level of service provided and to identify areas for improvement.
CL, Sales & Marketing Director ICON Health Clubs